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General:

• How do I contact Customer Service?

c-sn.com:

• How do I subscribe to the newsletter?
• How do I unsubscribe to the newsletter?
• How do I change my email address?

Magazine:

• How do I order a magazine?
• When does my subscription expire?
• How do I change my mailing address?
• Where do I purchase product that I see in the magazine?
• How do I cancel my subscription?

General:
How do I contact Customer Service?
You may call 1-866-321-9550 or email us at CustomerService@c-sn.com. We also have a handy Help form you can fill out on this page.
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c-sn.com:
How do I subscribe to the newsletter?
Subscribing to our online newsletter is easy! Go to this page and provide the required fields. With a newsletter subscription, you gain access to our free pattern download page and notification of store specials!
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How do I unsubscribe to the newsletter?
Every email we send contains a link at the bottom that will take you to an unsubscribe page. You may also unsubscribe now from this page.
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How do I change my email address?
If you have created an account on c-sn.com, you can change your email address within the 'My Account' area of the site. Login with your email address and password, then click on 'Email Address & Account Password.' Back to Top

Magazine:
How do I order a magazine?
You may order a Cross-Stitch and Needlework subscription from the Subscribe page on this site, or by calling us at 1-866-321-9550.
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When does my subscription expire?
You can find out when your subscription expires by calling 1-866-321-9550, or by contacting us via email at CustomerService@c-sn.com.
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How do I change my mailing address?
Please call 1-866-321-9550, or notify us via email at CustomerService@c-sn.com.
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Where do I purchase product that I see in the magazine?
All products found in our magazine (along with hundreds of other great items!) are available in our online store. Add items to your online shopping cart and purchase through our secure checkout. You may also call us at 1-866-321-9550.
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How do I cancel my subscription?
You can cancel your subscription by calling 1-866-321-9550, or by contacting us via email at CustomerService@c-sn.com.
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Privacy Policy
We will collect personal information only when you give it to us. 'Cookies' are only used to remember you when you login or purchase product.
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